Healthscope Hospitals — Hospital in Southport

Reviews of Healthscope Hospitals

• Anthony

  Added 2015.10.28

  We visited Dr. Smith. He was very knowledgeable and extremely friendly and supportive when our child was scared of having her first injection. I don't think without his support we could start treatment.
• Sebastian

  Added 2014.10.09

  However We found the customer service very frustrated . Each time we called,had to wait long time,then most of the time we were cutoff . We couldn't found out our new order details on line so we called to place an order for injection,after half hour waiting,we were cut off, then we sent an email. The admin sent us a form to fill out, we were confused and had questions. After a week waiting for reply ,We contacted.The admin was very rude and offensives. We asked politely to talk to the manger of the center or at least to have his/her email address which she refused.
• Benjamin

  Added 2014.08.30

  My Father had been nil by mouth since dinner the evening before his hernia repair operation . I drove my father in at the time appointed as the check in time at Pacific Private . We waited an hour in the admissions area before staff accompanied my dad through a set of doors - i was advised that he would be getting changed and prepared for his surgery that afternoon about 1 or 2 pm despite insisting that he arrive no later then 11am, I felt I had no choice other than to leave him as I was not offered anywhere to wait for him. I called the hospital at 3 for an update and they advised he was still on the ward waiting surgery. I called again at 5pm and still nothing he was waiting surgery on h is ward. My father had not had any food or fluid since the night before I was extremely concerned and advised staff of my concern and was made to feel extremely silly and stupid as though I should know what their waiting times and operating times were . I called again at 6 still nothing - I was finally able to speak with my father just before 8pm and was advised they would be taking him in shortly - by 10pm he was back in the ward but im afraid too little too late as none of the family were able to see him as the doors to the hospital are closed and there is no visiting. I was disgusted and appalled . DO NOT GO TO THIS HOSPITAL
• Gavin

  Added 2013.12.06

  When you go there park underneath and ask for a Token from the Area that you are going.
• Emma

  Added 2013.09.16

  Very friendly & caring staff
• Justin

  Added 2013.09.11

  We give full stars for the clinic for excellent Drs and diagnoses and treatment but very frustrated with admins.