Telstra Australia Fair Store — Store in Southport

Reviews of Telstra Australia Fair Store

• Tyler

  Added 2016.08.16

  So better to check online rather than visit the store
• Gavin

  Added 2016.07.27

  Staff sometimes are not up to date with the latest offers
• Robert

  Added 2015.12.27

  Shauna and Emma at the Australia Fair Telstra shop are amazing. Shauna has always dealt with us personally both on the phone and in the store and nothing is too much trouble for her. Emma is a fantastic representative, knowledgable, friendly, efficient and so happy to answer all our questions. Overall our experience with these two ladies in particular and with the Australia Fair store in general is excellent.
• Sean

  Added 2015.10.02

  I was connected to the NBN 3 weeks ago and signed up with Telstra for their home internet and Foxtel platinum bundle (I was on this for years but you have to resign once connected to the NBN). Despite being assured that broadband capacity would double, the hard fact is that performance has degraded to the point where I am forced to use Apple hotspot on my iPhone to do anything more than basic internet surfing (i.e.. connecting to and using corporate software applications). I rang Telstra platinum support and was told that despite being physically connected to the NBN (yes, I have the NBN gear installed and the new Telstra modem) my order had not been completed in their system and therefore they were unable to troubleshoot or let me purchase their much vaulted performance booster package. I was promised this would be resolved within 24/48 hours and but have heard nothing after 4 days and I continue having to use the iPhone at my expense....my advice....DO NOT SIGN UP WITH TELSTRA UNTIL YOU GET SOME ASSURANCE RE ACTUAL BROADBAND CAPACITY...
• Nicholas

  Added 2014.08.16

  Amazing service and wonderful staff. Manager Alice, and the staff Daniel and Brad who served me today for my iPhone thanks guys! :) Bianca
• John

  Added 2013.10.15

  Poor customer service. Still better than there phone Customer service. They know they've monopolised the broadband service. The company on a whole needs to invest in customer care.